Designing and deploying the digital operational models

Digitalizing the core business functions to increase the operational performance, the customer satisfaction...:

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• increasing productivity,

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• reducing cycles,

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• increasing customer satisfactio n...

Digitalizing the corporate business functions (accounting / finance, HR...) to improve the financial performance, to reduce the operational risk...:

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• optimizing WC,

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• reducing DSO,

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• ...

Some examples :

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• Digitalizing aircraft MRO (EASA Part 145). Implementing native mobil apps with digital signature and legal archiving.

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• Digializing banking and public sector processes(FO / MO / BO) : Customer Experience Management, eSignature, OCR/ADR, BPMS, Case Management, Robotic Process Automation.

Some examples:

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• Digitalize and automatize « Purchase to Pay » / « Lead to Cash » business processes. Reorganizer les Accounting & Finance business function into Shared Service Centers (SSC)...

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• Digitalize HR processes: recruting, employee on-boarding, employee assignment, exiting…

Business digitalization systems implement various technologies, which require a strict coordination and a deep understanding of the project from technical, functional, legal and business perspectives.